National Park Service Concessions Management Specialist in Boulder City, Nevada

  • Duties

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Duties
Summary

This position is located in Lake Mead National Recreation Area, in the Division of Commercial Services in Boulder City, Nevada.

Under this announcement, we are only accepting applications from: 1. Current career or career conditional competitive service employees with the National Park Service; 2. CTAP Eligibles; and 3. Current or former time-limited employees eligible under the Land Management Workforce Flexibility Act (LMWFA).

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Responsibilities
  • Lead, manage, administer the concession contract prospectus development opportunities for five category I expired concession contracts.
  • Provides technical assistance to the Commercial Services Staff, Region and Washington Commercial services staff and contractors in the areas commercial services for completed prospectus development opportunities.
  • Conducts or manages the review of facilities and services to assure the public is receiving the highest level of visitor services. This includes the review and inspection of the concessioner's facilities in accordance with the NPS evaluation program in order to evaluate and document their performance based upon contractual requirements and industry standards.
  • Provides administrative and facilitation for potential special projects, legislation, and/or other congressional needs for commercial services to NPS visitors.
Travel Required

Occasional travel - You will be expected to occasionally travel for this position.

Supervisory status

No

Promotion Potential

12

  • #### Job family (Series)

1101 General Business And Industry

  • Requirements

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Requirements
Conditions of Employment
  • U.S. Citizenship required.
  • Appointment subject to background investigation and favorable adjudication.
  • Meet Selective Service Registration Act requirement for males.
  • Selectee will be required to participate in the Direct Deposit Electronics Funds Transfer Program.
  • Any individual who is currently holding, or has held within the previous 52 weeks, a General Schedule position under non-temporary appointment in the competitive or excepted service, must meet time-in-grade requirements (must have served 52 weeks at the next lower grade or equivalent in the Federal service). Time-in-grade requirements must be met by the closing date of this announcement.
  • You will be required to operate a government vehicle, therefore, must be able to acquire and hold a valid state Driver's License. If selected, a three (3) year driving history check will be required.
  • Occupancy of government quarters is not required but may be available for rent.
  • You will be required to wear a uniform and comply with the National Park Service uniform standards. A uniform allowance will be provided.
  • You will be required to work on-call, evenings, weekends, holidays, overtime and shift work.
  • If you are a new employee in the Federal government, you will be required to complete a one-year probationary period.
  • Travel within and outside the Park will be required as part of the duties, as assigned.
  • Travel in Government aircraft may also be required as a part of the duties of this position.
  • You will be required to complete training and obtain/maintain a government charge card with travel and/or purchase authority.
Qualifications

To qualify for this position at the GS-12 grade level, you must possess the following specialized experience by close of the announcement:

EXPERIENCE: At least one full year of specialized experience comparable in scope and responsibility to the GS-11 grade level in the Federal service (obtained in either the public or private sectors). Specialized experience for this position includes: analyzing the financial and management operations of commercial, industrial, municipal, housing, and/or other corporate organizations to evaluate their financial condition; examining pertinent financial statements, accounting records, operating reports, and similar material; comparing the past, present and future financial and operating condition of an organization; identifying and evaluating all elements which affect the financial soundness, condition and/or capability of a corporation including such factors as engineering feasibility, economic soundness, legal authority or basis, and economic developmental value; identifying such deficiencies as are pertinent to the purpose of the financial evaluation as omissions of financial or operational information which create a distortion of the corporation's financial condition, faulty financial or operating structures, costly financing practices, financing plans of less than maximum effectiveness, etc.; performing related financial analysis and evaluation work involving corporate finance and the specialized field of finance related to the hospitality industry. You must include hours per week worked.

Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

You must include months/years, hours per week worked and salary to receive credit for your work and/or volunteer experience. One year of specialized experience is equivalent to 12 months at 40 hours per week. Part-time hours are prorated. You will not receive any credit for experience that does not indicate exact hours per week or is listed as "varies".

Education

There is no substitution of education for experience at the grade level of this announcement.

Additional information

For additional information about this position please contact:

Julie Drugatz, Supervisory Concessions Management Specialist JulieDrugatz@nps.gov (702) 293-8902

This announcement may be used to fill additional positions if identical vacancies occur within 90 days of the issue date of the referral certificate.

Physical Demands: Concession facilities include (but are not limited to) front and back of the house locations at hotels, commercial kitchens, restaurants, retail facilities, warehouses, employee housing, stable operations, marinas, and assigned landscapes. While some work is performed in an office setting, the position requires familiarity with park resources and concession facilities and services which may require hiking on park backcountry trails, overnight stays in the backcountry which require carrying a heavy backpack, horseback riding, bicycling, rafting, extensive walking, etc. There may be some requirements to travel on water vessels and small aircraft.

Working Conditions: For work conducted in the office environment, the risks include those typically found in an office environment. Normally safety precautions typical of such places should be observed (e.g., use of safe work practices with office equipment, avoidance of trips and falls). Travel within and away from the park area may be necessary and frequent in order to provide support for the program for the purpose of attending meetings, training programs, conferences, and site visits. For work conducted in the field, the risks involve those typical for visitors of the Park, and may include confrontations with wildlife and exposure to the elements. Depending on the Park, risks may involve those customary when working with or riding horses, being a passenger on a boat, working in and around historic structures, hiking on challenging terrain, and being a passenger or drivers of a motor vehicle.

The National Park Service has determined that the duties of this position are suitable for telework and the selectee may be allowed to telework with supervisor approval.

If you are unable to apply online or need to fax a document that you do not have in electronic form, view the following link for information regarding an Alternate Application. Click the following link for more information, https://help.usastaffing.gov/Apply/index.php?title=AlternateApplicationInformation.

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How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

A review of your resume and supporting documentation will be made and compared against your responses to the Occupational Questionnaire to determine if you are qualified for this job. If a determination is made that you have inflated your qualifications or experience, you may lose consideration for this position. Please follow all instructions carefully; errors or omissions may affect your rating.

Candidates who apply under Competitive Merit Promotion procedures will undergo a quality review to determine if they are highly qualified based on the content of their resume and their responses to the questionnaire. Best qualified candidates will be referred if all required supporting documentation has been provided.

Candidates who apply under Noncompetitive Merit Promotion procedures will undergo a quality review to determine if they are minimally qualified based on the content of their resume and their responses to the questionnaire. Qualified candidates will be referred if all required supporting documentation has been provided.

You will be evaluated on the following competencies:

  • Administration and Management
  • Customer Service
  • Influencing/Negotiating
  • Written Communication

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Background checks and security clearance
Security clearance

Not Applicable

  • Required Documents

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Required Documents

The following documents are required and must be submitted by 11:59 PM (EST) on 06/22/2018.

  1. Resume which includes a list of all significant jobs held and duties performed, with dates specified in month and year format, complete work addresses, supervisors name and phone number, and indicate hours worked per week. If military or civilian, please include your rank and/or grade.
  2. A complete Occupational Questionnaire
  3. Merit Promotion Eligibility Documentation:
  4. Federal employees of the National Park Service must submit a copy of their latest SF-50 "Notification of Personnel Action" that reflects career or career-conditional tenure, such as the initial hire, promotion, or reassignment, showing position title, series, grade and tenure (please do not submit an Award SF-50 unless it provides the necessary information) and, if different, an SF-50 showing highest permanent grade ever held.
  5. Veterans Preference Documentation (e.g. DD-214, SF-15, VA Letter as appropriate)
  6. Documentation for the Land Management Workforce Flexibility Act (LMWFA) eligibility, which includes ALL Appointment AND Termination SF-50s for EACH appointment as well as ALL performance evaluations, for each qualifying period of temporary employment claimed.
  7. Other Supporting Documents, if applicable, such as:
  8. Veterans Preference Documentation:
  9. If you are a Discharged, Non-Disabled Veteran, you must submit a copy of your DD-214 showing character of discharge (Member 4 copy), or other Documentation of Service and Separation under Honorable Conditions, as listed on the SF15. If you don't have your DD-214, you may request it after discharge from the National Archives.
  10. If you are a veteran within 120 days of discharge, you must submit signed documentation from the Armed Forces certifying: 1) your expected release/retirement from active duty, 2) under honorable conditions, 3) your pay grade/rank/rate at time of discharge, 4) dates of active duty service, 5) any campaign or expeditionary medals received, & 6) dated within 120 days of your separation.
  11. If you are a Disabled Veteran, Purple Heart Recipient, or Mother or Spouse of a Disabled or Deceased Veteran, you must submit all additional proof required by the SF15, and if applicable, a completed SF15. You may request a copy of your Department of Veterans Affairs letter from www.ebenefits.va.gov or call 1-800-827-1000 to establish proof of disability.
  12. Due Weight for Performance Appraisals and Awards:
  13. Please submit a copy of your most recent performance appraisal/evaluation and a list of any incentive awards (e.g. superior performance awards, special act or achievement awards, quality step increase, etc.) you received in the last 5 years. You must provide performance appraisal/evaluation and incentive award documentation which will be forwarded to the selecting official. The selecting official will use this documentation to assign a due weight point value to be considered during the overall selection process. If you do not have a current performance appraisal, please submit a statement as to why it is not available, and if it was at an acceptable level. If you fail to submit this documentation, it will result in no points being assigned by the selecting official during the selection process.
  14. Documentation for Interagency/Career Transition Assistance Plan consideration if you are a displaced Federal employee within the local commuting area. You must include: 1) Proof you are a displaced Federal employee, e.g., RIF Separation Notice, Notice of Proposed Removal, etc; 2) SF-50s (Notifications of Personnel Action) showing career/conditional tenure competitive status, promotion potential and duty location; and 3) your most recent performance appraisal. To exercise selection priority, displaced or surplus Federal employees must be rated well-qualified or above 85 on the rating criteria for this position. Do not submit photographs with your application package. Documents with photographs may not be seen by hiring officials - you must remove your image from any badges, licenses, etc.

Do not upload Adobe portfolio documents. Adobe portfolio documents are not viewable by our agency's staffing offices.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

  • Benefits

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Benefits

A career with the U.S. Government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Learn more about federal benefits.

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Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time, or intermittent. Contact the hiring agency for more information on the specific benefits offered.

  • How to Apply

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How to Apply

To apply for this position: You must complete the occupational questionnaire and submit the documentation specified in the Required Documents section below. To receive consideration, the complete application package must be submitted by 11:59 PM (EST) on 06/22/2018. * WE DO NOT ACCEPT HARD-COPY OR E-MAIL APPLICATION PACKAGES.*

  1. Select Apply. If you are not logged in, you will be prompted to login or create an account.
  2. Prompted to Start the Application Process by selecting "Start Application."
  3. Click here for USAJobs Help with "How to create an application"
  4. To PREVIEW the application questionnaire, select the following link: https://apply.usastaffing.gov/ViewQuestionnaire/10230626
  5. Select or add the resume you want to use for this application. Click here on how to build a resume in USAJOBS.
  6. Select documents you want included in this application.
  7. Review package to acknowledge your documents were reviewed.
  8. Select if you want to include your demographic information.
  9. After reading and certifying the application is true and submitted in good faith, select "Continue to Agency Site."
  10. Follow onscreen prompts and instructions to complete your application.
  11. Add the supporting documents by indexing your documents with the dropdown.
  12. Upload any missing required documents or optional documents.
  13. Review and Submit Application.
  14. While logged in, you can check the status of your application by selecting "+" next to the job title for this position.
  15. You can review or revise your application at any point during the open period of the announcement.
  16. To update an application, you should log into your USAJOBS account and select "+" next to the job title for this position. Select "Update Application"for this job.
  17. Note: When you click Update Application, you will be prompted to re-select your documents from USAJOBS. Documents submitted with the first application will no longer be associated with the applicant record. So it is important that you select all documents you want to use in the re-application.

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Agency contact information
Gloria Dunbar
Phone

(702) 293-8678

Fax

(702) 293-8954

Email

gloriadunbar@nps.gov

Address

Lake Mead National Recreation Area 601 Nevada Way Boulder City, NV US

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Next steps

Once the Occupational Questionnaire is received you will receive acknowledgement that your submission was successful. If you are among the most qualified candidates and your name is referred to the hiring official, you may be contacted directly for a possible interview. You will be notified of the status of your Application Package at the time candidates are referred for consideration, and when the selection process is complete.

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  • Fair & Transparent
Fair & Transparent

The Federal hiring process is setup to be fair and transparent. Please read the following guidance.

Equal Employment Opportunity Policy

The United States Government does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.

  • Equal Employment Opportunity (EEO) for federal employees & job applicants

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Reasonable Accommodation Policy

Federal agencies must provide reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application process should follow the instructions in the job opportunity announcement. For any part of the remaining hiring process, applicants should contact the hiring agency directly. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.

A reasonable accommodation is any change to a job, the work environment, or the way things are usually done that enables an individual with a disability to apply for a job, perform job duties or receive equal access to job benefits.

Under the Rehabilitation Act of 1973, federal agencies must provide reasonable accommodations when:

  • An applicant with a disability needs an accommodation to have an equal opportunity to apply for a job.
  • An employee with a disability needs an accommodation to perform the essential job duties or to gain access to the workplace.
  • An employee with a disability needs an accommodation to receive equal access to benefits, such as details, training, and office-sponsored events.

You can request a reasonable accommodation at any time during the application or hiring process or while on the job. Requests are considered on a case-by-case basis.

Learn more about disability employment and reasonable accommodations or how to contact an agency.

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Legal and regulatory guidance
  • Financial suitability
  • Social security number request
  • Privacy Act
  • Signature and false statements
  • Selective Service
  • New employee probationary period

This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/GetJob/ViewDetails/501960700. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.

Open & closing dates: 06/11/2018 to 06/22/2018

Salary: $74,088 to $96,314 per year

Pay scale & grade: GS 12

Work schedule: Full-Time

Appointment type: Permanent