Best Buy Geek Squad Manager in Carson City, Nevada
Geek Squad Manager
As the Geek Squad Manager, you’ll be responsible for day-to-day operations inclusive of the Precinct and Autotech Bay. Oversees the execution of company sales strategies and fulfillment of Geek Squad services in accordance with Best Buy's SOP. You’ll be accountable for leading a team of Agents in a manner that fosters a world class Client experience and drives exceptional business results.
Provide work direction, training and development for a team of Agents. Monitors Agent skill set achievement
Communicate and coach a team of Agents to help achieve Company strategy, local business plans and execute Standard Operating Process (SOP)
Analyze and evaluate both financial and Agent performance and develop plans to drive Precinct and Autotech Bay performance
2 years of Management/Supervisory experience OR 2 years of Military leadership experience
3 years of Customer Service experience
1 year of experience analyzing Profit & Loss /Financial Statements
Consumer Electronic repair/service experience
Previous P&L ownership (including expense/labor management, forecasting
Experience driving key business performance indicators (i.e. revenue, NOP)
Prior experience analyzing business results, identifying root cause and coaching others to deliver superior customer service
Selection, hiring, and performance management experience
Address Line 1:
911 Topsy Ln
Manager with Direct Reports
About Geek Squad
It all began with a few oddly dressed heroes fixing computers. Today, we’re an army of Agents more than 18,000 strong, on a singular mission to rid the world of rogue technology. We’re still oddly dressed, but we’re now oddly dressed and saving the day across the globe. If you’re techno-exceptional, good with people and great at having fun while doing top-quality work, we invite you to join our illustrious ranks.
Best Buy Company and its Family of Brands
Best Buy is the world’s largest multi-channel consumer electronics retailer with stores in the United States, Canada, and Mexico. We are the 11th largest online retailer in the U.S. and Canada, we have the number one customer loyalty program of its kind and more than 1.6 billion visitors to our websites and stores each year. Our more than 165,000 employees are committed to helping deliver the technology solutions that provide value, enabling access to people, knowledge, ideas and fun – whether online, via mobile device or in our stores.
Additional Job Information:
What are my rewards and benefits?
Surrounded by the latest and greatest technology, a team of amazing coworkers and a work environment where anything is possible, you’ll find it easy to be your best when you work at Best Buy. While you’re making technology work for our customers, we’re making sure Best Buy works for you with our pay for performance philosophy. At Best Buy we offer top salaries for management, including both short and long term incentive plans based upon business results, as well as endless opportunities to grow in a dynamic work environment that’s part of an industry that never sleeps. From tuition reimbursement to deep employee discounts, to health, wealth and wellness benefits, we believe the success of our company depends on the passion of employees for learning, technology and people.
Job Search Categories:
Geek Squad, Retail Jobs