National University Admissions Advisor 1 in Henderson, Nevada
Position Summary: Under general supervision, the Admissions Advisor is to assist coordinating the University admissions process; performs admissions advising and administrative work. Admissions Advisors are responsible for evaluating admission applications, interviewing applicants, evaluating transfer credits, recruitment, onboarding, student service, and processing/maintaining documentation. Performs related work as directed.
Immediate supervision is from the Center Director or equivalent. At various times during the admissions/recruitment cycle, close supervision for specific projects may come from the Admissions Counselor and/or Associate Regional Dean.
Essential Functions: Maintains an active student caseload from pre-admission through to program completion.
Assists coordinating the college admission process (i.e. ? facilitates functions of the recruiting roadmap, evaluates applications of prospective students; review enrollment applications to determine if materially complete; screen pre-enrollment information to determine whether a prospective student meets the University requirements for enrollment into an academic program; interviews applicants; receives/requests transcripts from other colleges and evaluates transfer credits; determines which courses/credits can be transferred to student?s current program; determines eligibility; identifies potentially qualified nursing applicants and presents applicant files to Nursing Review Committee; processes acceptances and denials; calculates student tuition/fees; promotes Joint Admissions program).
Participates in and suggests recruitment/outreach activities; provide information on college opportunities and admission procedures/activities (i.e. ? provides information to applicants/students via telephone, walk-in visits, or scheduled appointments; works with program coordinators to promote programs and recruit students; organizes information sessions, presentations, and recruitment activities; makes oral presentations; travels to recruitment sites; collaborates with select local high schools on admission activities relating to recruitment, testing, and registration of students.
Performs administrative tasks associated with department activities (i.e. ? establishes/maintains records for prospective, accepted, and enrolled students; revises forms as needed; prepares schedules, process outlines, acknowledgments, reports, forms, and general correspondence; receives or refers to correspondence, applications, essays, transcripts, test results, service records, references, catalogs, schedules, handbooks, manuals, and reference materials; operates a computer and utilizes word processing, spreadsheet, database, or other software programs).
?Leads and participates? in daily retention activities in support of the University?s goals by working in coordination with the counselor, Center Director, ARD & AVP and implementing different strategies to improve retention. Follow up with students via CRM, telephone, walk-in visits, or scheduled appointments, to maximize academic scheduling.
Keeps track of student enrollments through ongoing communication cycles with students via different means to identify and address problems/issues early on to enhance student?s success with the goal of improving students? completion rates.
Maintains professional knowledge in applicable areas (i.e. ? maintains a working knowledge of assigned area; researches new trends and advances in the profession; become familiar with the use and understand the technology used by staff and students; reads professional literature; attends conferences, workshops, and training sessions).
Supervisory Responsibilities: NA
Requirements: Education & Experience
- Bachelor?s Degree or equivalent, relevant experience.
Technical / Functional Skills
Ability to work independently without direct supervision.
Excellent public speaking and interpersonal communication skills.
Strong work ethic.
Must feel comfortable in a team-oriented, collaborative work environment.
Knowledge of and willingness to learn and work with technology; specifically word processing environments, internet navigation, databases, and e-mail correspondence. Knowledge of the National University System and its programs.
Customer Relationship Management (CRM) experience
Telephony software use and dexterity
Customer ?service center? skills
Physical Demands / Environment Sedentary work. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; viewing a computer terminal. The work is performed in an office environment.
Travel: Ability to travel to NU sponsored events, as needed