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Randstad Call Center Representative Inbound in Las Vegas, Nevada

Call Center Representative Inbound

job details:

  • location:Las Vegas, NV

  • salary:$16.50 per hour

  • date posted:Thursday, August 20, 2020

  • experience:Entry Level

  • job type:Temporary

  • industry:Administrative and Support Services

  • reference:S_872357

  • questions:jason.duggan@randstadusa.com999/999-9999

job description

Call Center Representative Inbound

Randstad is now recruiting Call Center Representatives for a large healthcare company in Las Vegas, NV 89128! In this position you will be responding to customer questions via telephone and written correspondence regarding insurance benefits, provider contracts, eligibility and claims. The ideal candidate has at least 1 year of call center experience and preferably healthcare experience also. The schedule is M-F 9:30-6pm and the pay is $16.50/hr. This is a temporary position that has the potential to be temp to hire and it will start remotely due to COVID19. Apply now for your chance to work for this great company!

Responsibilities:

Responds to customer questions via telephone and written correspondence regarding insurance benefits, provider contracts, eligibility and claims.

Analyzes problems and provides information/solutions.

Operates a PC/image station to obtain and extract information; documents information, activities and changes in the database.

Thoroughly documents inquiry outcomes for accurate tracking and analysis.

Develops and maintains positive customer relations and coordinates with various functions within the company to ensure customer requests and questions are handled appropriately and in a timely manner.

Researches and analyzes data to address operational challenges and customer service issues.

Provides external and internal customers with requested information.

Under immediate supervision, receives and places follow-up telephone calls / e-mails to answer customer questions that are routine in nature.

Uses computerized systems for tracking, information gathering and troubleshooting.

Working hours: 9:30 AM - 6:00 PM

Skills:

Computer Skills

Communication

Customer Service

Multi Tasking

Attention to Detail

Education:

High School

Experience:

Entry Level

Qualifications:

At least 1 yr of Call Center experience

At least a High School Diploma or GED

Healthcare experience preferred

Apply now by attaching your resume to this application or send it directly to Jason.Duggan@randstadusa.com!

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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