Randstad Customer Care Rep in Las Vegas, Nevada
Customer Care Rep
location:Las Vegas, NV
salary:$16.50 per hour
date posted:Monday, March 22, 2021
job type:Temp to Perm
industry:Medical doctor's office
Customer Care Rep
Are you looking to join an exciting company, while gaining experience in the healthcare insurance industry? Have experience in call center environments? Well this may be the opportunity for you! We are currently looking for multiple candidates to fill a role with a large, well stablished health insurance company in Las Vegas. Position will start out as remote, but will eventually be onsite in North Las Vegas area - must reside in Las Vegas area. Seeking candidates with previously call center experience!
Answer inbound calls from members regarding their benefits
20-50 calls per day on average, but they do not focus on quantity, they focus on the quality of each call and being able to multitask. These are complex calls.
Research information regarding deductibles, claim status, providers, etc.Provide excellent customer service and demonstrate a passion for helping others
Will be handling sensitive information
Basic Computer Skills
Call Center (1 year of experience is required)
- High School (required)
Years of experience: 1 year
Working hours: 7 AM - 9 PM
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
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