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Humana Front Office Specialist - PIPC - Spring Valley - FLOAT in Las Vegas, Nevada

Description

Healthcare isn't just about health anymore. It's about caring for family, friends, finances, and personal life goals. It's about living life fully. At Partners in Primary Care, a division of Humana, we want to help people everywhere, including our associates, lead their best lives. We support our associates to be happier, healthier, and more productive in their professional and personal lives. We encourage our people to build relationships that inspire, support, and challenge them. We promote lifelong well-being by giving our associates fresh perspective, new insights, and exciting opportunities to grow their careers. At Partners in Primary Care, we're seeking innovative people who want to make positive changes in their lives, the lives of our members, and the healthcare industry as a whole.

The Front Office Specialist contributes to administration of care management. Provides non-clinical support to the assessment and evaluation of members' needs and requirements to achieve and/or maintain optimal wellness state by guiding members/families toward and facilitate interaction with resources appropriate for the care and wellbeing of members. The Front Desk Specialist performs basic administrative/clerical/operational/customer support/computational tasks. Typically works on routine and patterned assignments.

Responsibilities

The Front Office Specialist decisions are limited to defined parameters around work expectations, quality standards, priorities and timing, and works under close supervision and/or within established policies/practices and guidelines with minimal opportunity for deviation.

In addition to being a great place to work, Partners in Primary Care also offers industry leading benefits for all employees, starting your FIRST day of employment. Benefits include:

  • Medical Benefits

  • Dental Benefits

  • Vision Benefits

  • Health Savings Accounts

  • Flex Spending Accounts

  • Life Insurance

  • 401(k)

  • PTO including 7 paid holidays, one personal holiday, one day of volunteer time off, 18 days of annual PTO, parental leave, caregiving leave, and weekly well-being time

  • And more

Required Qualifications

  • High School Diploma

  • Less than 2 years of Microsoft Office technical experience with Word, Outlook, and Excel

  • Administrative support experience in a healthcare industry

  • Familiarity with care and well-being resources

  • Must be passionate about contributing to an organization focused on continuously improving consumer experiences

Preferred Qualifications

  • Associate's Degree

  • Demonstrated excellent customer service and communication skills

  • Microsoft Access proficiency

Required Qualifications

  • High School Diploma

  • Less than 2 years of Microsoft Office technical experience with Word, Outlook, and Excel

  • Administrative support experience in a healthcare industry

  • Familiarity with care and well-being resources

  • Must be passionate about contributing to an organization focused on continuously improving consumer experiences

Preferred Qualifications

  • Associate's Degree

  • Demonstrated excellent customer service and communication skills

  • Microsoft Access proficiency

Additional Information

Interview Format

As part of our hiring process for this opportunity, we will be using an exciting interviewing technology called Modern Hire Text or Voice to enhance our hiring and decision-making ability. Modern Hire allows us to quickly connect and gain valuable information for you pertaining to your relevant skills and experience at a time that is best for your schedule.

If you are selected for a first round interview, you will receive an email correspondence inviting you to participate in a Modern Hire voice or text interview. In this interview, you will be asked a set of questions via text or recorded questions over your phone and you will provide responses to each question. You should anticipate this interview to take about 15 minutes. Your interview will be reviewed and you will subsequently be informed if you will be moving forward to next round of interviews.

Alert: Humana values personal identity protection. Please be aware that applicants selected for leader review may be asked to provide a social security number, if it is not already on file. When required, an email will be sent from Humana@myworkday.com with instructions to add the information into the application at Humana's secure website.

We are excited to share that we are in the process of changing our name to CenterWell Senior Primary Care . We expect our name transition to be complete by the first part of April 2021. We feel our new name will better reflect our commitment to deliver senior-focused primary care and reinforces our commitment to putting patients at the center of what we do every single day. The new name truly captures how we support senior health and wellness from every angle - physical, emotional and social. Join a team committed to making seniors healthier and happier every day by putting them at the center of everything we do.

Partners in Primary Care is more than an equal opportunity employer, Partners in Primary Care's dedication to promoting diversity, multiculturalism, and inclusion is at the heart of what we do in all of our Partners in Primary Care roles. Diversity is more than a commitment to us, it is the foundation of what we do. We are fully focused on diversity of race, gender, sexual orientation, religion, ethnicity, national origin and all of the other fascinating characteristics that make us each uniquely wonderful.

Scheduled Weekly Hours

40

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