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Payment and Fraud Analystat William Hill US

Las Vegas, NV

Opportunity and Challenge, Career Satisfaction, and Growth. William Hill US is growing, and there is no better time to join our Las Vegas team.

As the Payments and Fraud Analyst , you will have superior communication skills as well as top-notch investigation experience as it pertains to Payments and Fraud. You’ll interact actively with a variety of departments and will work closely with other areas of the business, including Operations, Compliance, and Customer Service teams. You will be diligent and a quick thinker.

An interest in sports and sports betting is helpful, but not an absolute must.

What You Will Be Doing:

• Conduct daily review of Payments Reporting by reviewing patron accounts looking for Suspicious activity and payment optimization trends

• Review and Release withdrawals for customers in the given SLA period

• Conduct Chargeback and Payment fraud investigation and report them to the appropriate party

• Report Technical errors and be the main point of contact for customer service inquiries regarding Payments

• Promote a positive image for William Hill within the industry and community

• Make suggestions and follow through on carrying them out until execution

What You Will Need:

• 1+ years of experience in payments/fraud in an e-commerce environment. Experience in digital gaming or gambling an advantage

• Strong data analysis skills and Excel experience at a high level required

• Ability to problem solve and implement solutions quickly, often coordinating multiple teams

• Excellent communication, organizational, operational, teamwork, and interpersonal skills

• Previous experience of working in a highly regulated industry

• Understanding of a Card Not present environment

• Ability to work one weekend day (i.e. Sunday through Thursday work week)

• Strong investigative skills

Essential Functions/Exposures:

• Must be able to sit for extended periods of time

• Must be able to type for extended periods of time

• Must be able to write for extended periods of time

• Regular attendance in the office

• Willingness to travel

William Hill provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, national origin, ancestry, sex, age, physical or mental disability, pregnancy, veteran or military status, genetic information, sexual orientation, gender identity or expression, marital status, civil union/domestic partnership status, familial status, domestic violence victim status, or any other legally-recognized protected basis under federal, state or local laws. William Hill complies with applicable federal, state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

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