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Drybar Salon Receptionist - Las Vegas, NV in Las Vegas, Nevada

Drybar is a blowdry-only bar and our philosophy is simple. Focus on one thing and be the best at it. For us that’s blowouts. In fact, our tagline says it all: No cuts. No color. Just blowouts.

We are growing faster than ever and fiercely recruiting amazing receptionists. At Drybar, our receptionists are called Bartenders because that’s what they do – they tend to the social experience of our bar atmosphere.

So here’s our question for you. Do you hold the power to…

…make anyone smile?

…befriend strangers?

…turn around a customer experience?

…remember names and faces?

…do five things at one time?

Then we wanna meet you!

Before you introduce yourself, check out what we're all about here:

  • Lead client experience from check in to check out, ensuring Drybar standards are upheld, creating a memorable experience for the client.

  • Set the tone of a positive shop atmosphere by approaching the day as if hosting a party.

  • Organize and execute shop flow between Clients and staff in a positive manner.

  • Serve as subject matter expert in reservation system.

  • Ensure client information is entered in with accuracy and timeliness.

  • Rebook appointments during check out while addressing client by name.

  • Troubleshoot any reservation system issues, make changes to Client Profiles, optimize appointments to fit business needs, and check notes to ensure clients’ needs are met.

  • Optimize and maximize appointments with reservation system and ensure timely communication with Customer Service team.

  • Engage clients and serve complimentary beverages.

  • Maintain highest degree of ethics when handling client payments and stylist tips/commissions. Balance cash drawer at opening, close and at shift changes.

  • Problem solve when faced with client concerns or operational issues, always ensuring the solution is focused on providing an excellent experience to the client.

  • Maintain overall shop cleanliness by conducting walkthroughs behind the bar and keeping front desk area clean.

  • Maintain clear communication with Shop Management about overall shop operations

  • Educate clients on Drybar products and tools and replenish after sell through.

  • Uphold Drybar’s 10 Core Values.

  • Be on time for scheduled shifts.

  • Other duties and projects as assigned by Manager or Manager on Duty.

  • 1+ years’ experience in a fast paced, customer centric environment

  • Previous experience with Point of Sale Systems strongly preferred

  • Previous salon/spa experience preferred but not required

  • High school diploma or equivalent

  • Understand the importance of providing amazing customer service

  • Promote a professional and brand-appropriate image

  • Strong communication skills and strong presence

  • Self-starter with a leadership mentality

  • Pleasant and positive demeanor

  • zAbility to work at a sustained, fast pace

  • Excellent problem solving and trouble shooting skills

  • Track record in providing over-the-top, amazing customer service!

  • Ability to multitask with ease

  • Frequently required to stand and/or walk for duration of 6-8 hour long shifts

  • Has the technical ability and skills to operate a point of sale system

  • Problem solver – use logic and support resources to solve problems at the front desk

  • Maintains professional demeanor under pressure

  • Drybar follows all applicable federal, state and local laws in regards to background checks.

ID: 2020-2925

Shifts Available: Friday, Monday, Saturday, Sunday, Thursday, Tuesday, Wednesday

External Company Name: Drybar Holdings LLC

External Company URL: www.thedrybar.com

Street: 3663 S Las Vegas Blvd #180

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