Copper Mountain Resort Tubing Supervisor in Las Vegas, Nevada
The Tubing Supervisor has the overall responsibility for the effective operation of Lee Canyon's tubing lanes. The position is responsible for the coordination, organization, staffing, labor management, supervision and efficient operation of 3 lanes and up to 15 Tubing Attendants. This position reports to the Director of Mountain Operations.
Monitor the day-to-day performance of Tubing Attendants to maintain the highest level of guest Experience/Safety and employee satisfaction.
Prepare schedules on a weekly basis to accommodate special events, holidays.
Establish and maintain effective communication with other departments, such as Ski Patrol, Lift Maintenance, Slope Maintenance, Ski & Snowboard School and Terrain Parks.
Review and sign off on all employee hours-worked, in time keeping program, for payroll accuracy and to monitor overtime.
Review daily logs and communicate any noted deficiencies in compliance with the requirements of regulatory agencies.
Supervise, coordinate, and schedule with slope maintenance to ensure that lanes and ramps are kept to exact standards to provide efficient access and egress at all lanes.
Maintain all signs, and maze structures to ensure a professional appearance.
Investigate accidents and incidents when tubing is involved, to ensure all facts and evidence are preserved in the event of possible litigation. Assist in the completion of all employee witness statements and documentation.
Handle any guest complaint or problem in a professional manner to ensure guest satisfaction and a return visit.
Follow an established hiring procedure including evaluation of applicants, interviews, and final selection of staff.
Prepare all employee paperwork such as activations, transfers, additional job classes, wage increases and promotions, terminations, attendance, corrective action notices and all training records.
Assist in the development and implementation of initial and on-going quality training programs in compliance with federal, state, and company regulations and guidelines.
Evaluate employees and conduct performance appraisals at mid-season and end of the season for all tubing operations staff.
Assist in annual budget and departmental business planning and in the planning of long and short term goals and objectives.
Is able to safely navigate uneven and slippery terrain. Has reliable transportation to be able to carpool/commute.
2+ year in managing or supervising employees. Previous Ski Area/Lift Operations/Tubing Operation experence prefered.
*Must have the ability to lift up to 50lbs and carry 50 yards.
*Must be able to work in a standing position for up to (8) hours.
*Must be able to work outside in temperatures below 32 degrees for up to (8) hours.
*Must have at least intermediate skiing or snowboarding ability.
Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled