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Lumen Senior Lead Contract Analyst in Nevada

About Lumen

Lumen is guided by our belief that humanity is at its best when technology advances the way we live and work. With 450,000 route fiber miles serving customers in more than 60 countries, we deliver the fastest, most secure global platform for applications and data to help businesses, government and communities deliver amazing experiences. Learn more about Lumen’s network, edge cloud, security and communication and collaboration solutions and our purpose to further human progress through technology at news.lumen.com, LinkedIn: /lumentechnologies, Twitter: @lumentechco, Facebook: /lumentechnologies, Instagram: @lumentechnologies and YouTube: /lumentechnologies.

The Role

The Contract Analyst role is to evaluate requests from customers for custom or non-standard contracts and negotiate with customers on non-standard contracting custom opportunities. The position requires experience and knowledge of contract negotiations, contract language creation, project management, custom offer construction, sales processes, along with team leadership and coaching. Ideal candidate is detail oriented, a skilled negotiator, excellent communicator, a strong project leader, and has the desire to work in a fast-paced high-pressure environment in support of the sales effort.

The Main Responsibilities

  • Meet productivity targets and be accountable for results.

  • Drive sales opportunities to final contract execution that results in profitable revenue growth for CenturyLink.

  • Ensure consistent application of terms and conditions in custom contracts and related documents.

  • Minimize CenturyLink’s operational and financial risk exposure in custom contracts.

  • Build working relationship and trust with Sales Management, Product Management, Legal and other key stakeholders.

  • Become a knowledge source on process and alternative solutions for solving problems.

Essential Duties:

  • In this role, complete workload in a timely manner consistent with company policies and ensure appropriate issues are being escalated to senior leadership as necessary.

  • Work to improve the process and recommend changes to company policies as market place conditions evolve.

  • Negotiate contract terms & conditions with customers.

  • Develop creative solutions to contract issues.

  • Develop contract language under pressure for fast turnaround.

  • Communicate effectively with all levels of management.

What We Look For in a Candidate

  • Bachelor’s degree or equivalent education and experience. Master’s degree or Law degree a plus.

  • Minimal five years’ experience in customer negotiations, business development, and contract drafting or equivalent.

  • Excellent verbal, written, project management and presentation skills.

  • Ability to summarize key contract issues to management.

  • A team player with excellent interpersonal skills.

  • Computer skills: strong skills on Microsoft Office (Word, Excel).

  • Strong communication skills, verbal and written.

  • Must be able to communicate effectively with sales personnel and customers in person and/or on conference calls.

  • Knowledge of the competitive Telecommunications and Hosting/IT Outsourcing industry.

Requisition #: 239799

EEO Statement

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.


The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.