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Renown Health Business Analyst, Renown Transfer & Operations Center in Reno, Nevada

Business Analyst, Renown Transfer & Operations Center

Requisition id: 154663

Department: 200769 Hospital Care Management

Facility: Renown Regional Medical Center

Schedule: Full Time

Shift: Day

Category: Professional

Location: Reno,NV

Position Purpose

This position serves as an administrative team member that works independently and as a team member in a broad range of division activities. These activities may include, but are not limited to project management, education and training, research and development, scorecard and dashboard development, data analysis, development of interactive data solutions, and performance improvement projects. This position will serve as a consulting resource to all division departments and/or clients as assigned by the Director. Job scope will also be extended into TeleHealth operations within the RTOC, as well as future RTOC operational growth areas.

Nature and Scope

The RTOC Business Analyst's key job responsibilities will include the following:

• Support departmental planning activities and overall service or division design; collaborates with RTOC and system leadership.

• Performs routine and as-hoc data management tasks. Builds and develops data sets from valid sources for departmental use. Serves as an expert on departmental specific data.

• Serves as expert resource on data extraction from software systems utilized in the RTOC; collaborates closely with system IT resources to ensure that these systems continuously meet the needs of the department.

• Promotes excellent client and system relationships.

• Serves as a resource for the acquisition and dissemination of new healthcare practice knowledge and information science knowledge and trends. Works cooperatively with senior administrative and clinical leadership within, and across assigned divisions to (a) identify improvement opportunities within assigned department(s) or division(s) using state of the art analytical tools and current best practices, (b) establish expectations for improvement initiatives, and (c) determine resources (financial, staff, data, management) needed to accomplish goals (d) facilitate and implement complex improvement/ change plans.

• Conducts timely and successful consulting engagements, such as system assessments, acquisitions, performance improvement or workflow reviews, and other consulting engagements as assigned.

• Provides direction for clients, staff, and vendors to resolve problems and difficulties within a given projects and business practices. Make recommendations on how to improve performance, safety, or efficiency.

• Conducts research and/or development for strategic projects. Work directly with assigned department(s) or division(s) to monitor existing business practices and make recommendations on how to increase performance and/or efficiency. Applies financial and/or productivity models, or other quantitative and qualitative tools, as appropriate for each assignment, and as might be assigned.

• Participates in meetings as assigned and other committees/task forces. Represents the functional leader or department in the requesting, designing, and implementation of services including design, renovation, technology/reporting, and other venues as directed.

• Develops reports and management summaries which present data findings in a professional, concise and readable format appropriate for content and audience. Participate in gaining consensus on guidelines and metric definition. Supports development, tracking, and reporting of scorecard measures and targets. Performs detailed analyses for specific operation and quality initiatives.

• Administers end-user technology applications in a compliant manner and according to established processes.

This position does not provide direct patient care.


The foregoing description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills and efforts or work conditions associated with the job. It is intended to be an accurate reflection of the general nature and level of the job.

Minimum QualificationsRequirements – Required and/or Preferred




Must have working-level knowledge of the English language, including reading, writing and speaking English. Bachelor’s degree required, Master’s degree preferred. Minimum 5 years of healthcare based experience is preferred.


3 or more years of experience in leadership, consulting, analysis, project management or performance improvement.

Prior experience should include the use of the Microsoft Office suite of applications, Project management software or tools, and performance improvement methodologies. The applicant must possess advanced knowledge of the Microsoft Excel application.





Computer / Typing:

Must be proficient with Microsoft Office, including Outlook, PowerPoint, Excel and Word. Have the ability to use the computer to complete online learning requirements for job-specific competencies, access online forms and policies, complete online benefits enrollment, etc.