Aerotek Call Center Representative in Reno, Nevada
Aerotek is seeking Customer Service Representatives to help support one of the largest Healthcare Organizations in Nevada! This is your opportunity to get your foot in the door & start working your way up and into a massive career opportunity. Customer Service experience is REQUIRED. Healthcare or call center experience is preferred, but not required.
Schedule: Must be available Mon-Fri 8am-6pm. 40 hour work week.
Pay Range: $14.00-$15.00
Worksite Location: Onsite, NOT remote
Contract Length: Contract-to-hire, long term opportunity!
Customer Service supports inbound calls to different membership in the community. We offer a Medicare Advantage Plan, Commercial insurance, third party administration of benefits and also support providers. A Customer Service Agent is responsible one call at a time and the expectation is to resolve and address all inquiries. A Customer Service Representative can take anywhere between 50-70 calls per day, depending on the line that is assigned. All Customer Service Representatives have an assigned cubicle, with a computer and two monitors, a phone with headset, keyboard and mouse.
Customer service, Data entry, Call center
Top Skills Details:
Customer Service/Call Center
Computer Skills/Microsoft office Suite
Reading,writing and speaking English language
Additional Skills & Qualifications:
Must have working-level knowledge of the English language, including reading, writing and speaking English. High school diploma is preferred. Requires 1-2 years of Customer Service experience, call center or healthcare experience is preferred, but not required. Must be proficient with Microsoft Office Suite, and have the ability to use the computer to complete online learning requirements for job-specific competencies, access online forms and policies.
We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. As a Best of Staffing® Client and Talent leader, Aerotek's people-focused approach yields competitive advantage for our clients and rewarding careers for our contract employees. Since 1983, Aerotek has grown to become a leader in recruiting and staffing services. With more than 250 non-franchised offices, Aerotek's 8,000 internal employees serve more than 300,000 contract employees and 18,000 clients every year. Aerotek is an Allegis Group company, the global leader in talent solutions. Learn more at Aerotek.com.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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