Kelly Services Customer Service Specialist in Reno, Nevada
The Customer Service Specialist is responsible for assisting the traffic office with all transportation related activities. Primary responsibilities are performed in an office and warehouse environment managing all shipping activities in support of customer requirements. This position requires good communication skills as well as basic spreadsheet work, email utilization and the ability to learn new systems quickly.
DUTIES AND RESPONSIBILITIES:
Create and maintain proper transportation shipping documents per internal customer requirements as well as DOT regulations.
Respond to customer calls within a timely manner to ensure critical success factors are achieved.
Ensure all inbound/outbound shipments are processed meeting all performance criteria.
Work with team members and staff to resolve transportation / shipping issues as they arise.
Become efficient with all necessary computer systems and programs.
Flexible work hours required.
EXPERIENCE AND SKILLS REQUIREMENTS:
Knowledge of the logistics industry with 1-2 years’ experience
Good oral and written communication skills
Ability to work in a non-structured environment with minimum supervision.
Must be able to work in an office and/or warehouse environment. Also must be able to lift up to 50 (lbs) and withstand prolong periods of walking and/or standing.
Ability to use Microsoft Excel and Outlook at a basic level
Ability to work as part of a team and provide assistance when necessary.
1st shift 8:00am-4:30pm at $17.00 per hour
If interested contact Kelsey at 951-961-8815 or send a resume to firstname.lastname@example.org!
Why Kelly ® ?
You’re looking to keep your career moving onward and upward, and we’re here to help you do just that. Our financial staffing experts will connect you with premier companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in in your career. It all adds up.
About Kelly ®
At Kelly, we’re always thinking about what’s next and advising job seekers on new ways of working to reach their full potential. In fact, we’re a leading advocate for temporary/non-traditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live. Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.
Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.
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