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Grand Sierra Resort and Casino Driving Range Attendant in Reno, Nevada

SUMMARY

The Grand Sierra Resort is seeking a talented and qualified individual to serve as a Range Attendant for The Grand Sierra Golf Club.In this role team member will be responsible for providing superior customer service to all guests according to the GSR service standards, operating a boat, collecting golf balls, properly maintaining golf balls and equipment, operating a point of sale, handling cash and credit transactions accurately, supporting all other staff and management, and maintaining cleanliness of all areas in accordance with department standards. This role requires a strong knowledge of the GSR resort and its amenities with the ability to promote our various offerings and products at all opportunities.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Must be well groomed and professional, meeting GSR’s standards of appearance at all times.
  • Knowledge and adherence of all GSR and departmental policies and procedures ensuring the highest levels of customer service.
  • Communicate with guests professionally, answering questions and offering assistance when possible.
  • Know all hotel amenities, services, and outlets; making recommendations to fit guest needs.
  • Possess a strong attention to detail maintaining the cleanliness of the club house, range, and surrounding areas.
  • Ensure all range equipment (i.e. range mats, golf balls, rental clubs, and ball dispenser) are in proper working condition at all times.
  • Accurately and efficiently operate a Point of Sale System (POS), creating checks for all guests/employees appropriately billing, and closing out all transactions.
  • Adhere to department standards at all times as well as promoting a neat, clean and organized environment.
  • Attend and participate in all meetings as required.
  • All other duties as assigned by management.

JOB REQUIREMENTS

  • Minimum age requirement 18 years old.
  • Previous experience working in the hospitality industry or golf setting preferred.
  • Exceptional oral and written communication skills with the ability to read, write, and speak English.
  • Ability to respond to questions effectively and present information in a clear and professional manner.
  • Must be able to work outdoors in a variety of weather conditions including extreme temperatures, wind, rain, as well as noise, dust, fumes, etc. associated with an outdoor environment.
  • Must possess excellent time management, problem solving and organizational skills with the ability to prioritize and complete tasks quickly and efficiently.
  • Must be able to work all shifts including holidays, nights, and weekend hours as business needs dictate.
  • Ability to work under pressure in a high volume outlet, maintaining a clean, stocked, and organized section while adhering to department standards.
  • Must be able to meet all physical requirements to successfully perform job duties.
  • Any additional requirements to be determined based upon the needs of the hotel and or management.

LICENSES/CERTIFICATES

Ability to obtain/renew all government required licenses or certification for position

  • Alcohol Awareness

Department: GSR - Bowling Center

Company: Grand Sierra Resort and Casino

Age Requirement: Must be 18 years or Over

# of openings: 2

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