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Hamilton Holding Management Co. Service Coordinator in Reno, Nevada

Hamilton Company is looking for a Service Coordinator who will assist in the coordination of work efforts within the Robotics Service Department.Responsibilities include:Coordinate and schedule various service requestsTake incoming calls through the Service Hotline and route them in the appropriate direction and dispatch to the appropriate Service Engineer.Create service quotations for various types of serviceAssist Field Service Engineers to maintain individual part inventoriesEnsure department compliance with ISO requirements, including maintenance of documentation, review of policies, and handing periodic inspections.Process completed service calls, which include detailed data entry, invoicing, and checking for proper documentation.Work closely with Field Service Engineers and the Shipping department to create and ship parts to the field.Assist with maintaining the Customer Relation Management (CRM) databaseRequired skills:Must have excellent verbal and written communication skills.Must have at least five years of customer service experience.Must have Microsoft Office experience, i.e. Outlook, Word, Excel, Access and, PowerPoint.Additional InformationDiverse portfolio of exciting and innovative design projectsTremendous opportunities for professional growthCommitment to sustainable designCompetitive CompensationExcellent Benefits Package includes medical, dental, vision insurance, paid vacation time, paid sick time, disability insurance, 401k, tuition reimbursement and much moreSolid Stable CompanyDrug-free workplaceLearn more about us at:www.hamiltoncompany.comIt is the policy of this organization to provide equal employment opportunities to all qualified applicants without regard to race, creed, color, national origin, sex, age 40 and over, disability, marital status, sexual orientation, gender identity, genetic information, citizenship status, religious preference, or veteran status in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations.For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website.https://www.applicantpro.com/openings/hamiltoncompany/jobs/1632587-131372

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