Henry Schein, Inc. Verification Representative in Reno, Nevada

JOB OVERVIEW:

This position is responsible to verify applicable Federal and/or State licensing documentation for customers ordering prescription products. Research and maintain customer license information using electronic databases. Contact customers for additional information as needed. Interact with Sales team and other internal divisions regarding customer orders for prescription products.

KEY RESPONSIBILITIES:

  • Verify applicable Federal and/or State licensing documentation to release customer orders for prescription products. Contact customers via email and phone to verify additional information as needed.

  • Document and update customer license information to ensure regulatory compliance.

  • Interact with Sales team and other internal divisions regarding customer orders for prescription products.

  • Participate in special projects and performs other duties as required.

/Henry Schein, Inc. is an Equal Employment Opportunity Employer. Qualified Applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, protected veteran status or disability./

WORK EXPERIENCE:

Typically 1 or more years of related experience.

PREFERRED EDUCATION :

General education, vocational training and/or on-the-job training.

GENERAL SKILLS & COMPETENCIES :

  • Good time management skills and the ability to prioritize work

  • Very good attention to detail and accuracy

  • Customer service oriented

  • Very good Interpersonal communication skills

  • Very Good written and verbal communication skills

  • Ability to maintain confidential and highly sensitive information

  • Ability to work in a team environment

  • Ability to multi-task

SPECIFIC KNOWLEDGE & SKILLS:

  • Very good telephone etiquette and effective dispute resolution.

  • General computer skills and ability to learn applicable computer systems.

  • Ability to clearly document details of customer licensure information

Title: Verification Representative

Location: NV-Reno

Requisition ID: R108432