ALS USA Inc./ALS Canada Ltd. Work Order Entry Clerk in Reno, Nevada

ALS provides a broad range of testing and analytical services to a wide variety of end markets and industries around the globe. We continue to remain at the forefront of the testing services industry, building an enviable reputation.

  • Ensures that work orders are entered accurately and in a timely manner;

  • Maintains close liaison with supervisors and other lab staff to ensure the smooth delivery of our services to clients;

  • Identifies and resolves internal and external problems when they arise;

  • Ensures that all Standard Operating Procedures are adhered to;

  • Communicate with Client Services/Marketing Group and Branch;

  • Proper and timely follow-up of client enquiries or requests;

  • Follow up on “on hold” work orders;

  • Greet all internal and external customers courteously, determine their needs, and direct them to the proper person;

  • Directing calls and taking messages when necessary;

  • Processing a variety of paperwork;

  • Notifies the appropriate employee when mail or packages arrive so they can be picked up and/or delivered in a timely manner;

  • Maintain a positive work environment through active team participation and a focus on quality customer service;

  • Use correct methods in accordance with the established procedures and schedules while ensuring analytical quality;

  • Observe established safety regulations and comply with all ALS health and safety policies and procedures;

  • Other duties as assigned.

  • Previous experience with data entry systems required;

  • Administrative Assistant training or business degree preferred.

Required Knowledge, Skills & Abilities

  • Strong interpersonal, leadership and organizational and communication skills;

  • Strong Microsoft Office Suite skills;

  • Excellent English communication skills both written and verbal;

  • Strong customer service focus, interpersonal and organizational abilities;

  • Highly motivated and able to work as part of the team;

  • Detail oriented and quality focused individual.

Physical Demands

  • Ability to sit and/or stand for up to 8 hours per shift;

  • Ability to sit at a desk and do general office work, which includes periodic sedentary responsibilities;

  • Manual dexterity to do repetitive tasks such as data entry.

We would like to thank everyone for their interest in ALS but only candidates selected for an interview will be contacted.

"ALS is proud to be an equal opportunity employer committed to achieving and maintaining a workforce which reflects and affirms the diversity of our society"

ALS is a VEVRAA Federal Contractor.

EOE AA Minority, Female, Veteran, Individuals with Disabilities

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ID: 2018-6472

External Company Name: ALS Environmental

External Company URL:

Street: 4977 Energy Way

Post End Date: 10/31/2018