Nugget Sparks, LLC Slot Supervisor in Sparks, Nevada

POSITION: Slot Supervisor in a hotel/casino.TYPE: Full time regular; Day shift; Days vary.LOCATION: Sparks, NV 89431.SALARY: $DOE plus benefits.To Apply: Please apply online at -Careers- and prepare two resumes to provide employer if called for an interview; OR Take two resumes and completed paper application to apply in person at 1100 Nugget Ave., Sparks, NV 89431 to the Nugget HR Department located on the 2nd floor.JOB SUMMARY: Supervise and assist floor staff during their assigned shift. Monitor floor staff coverage, ensuring guest service levels are maintained and proactively resolve any guest issues that arise. Assist in slot machine payouts, fills, credits and counting down banks.MINIMUM QUALIFICATIONS:1. At least six (6) months previous supervisory experience and working knowledge of all technical aspects of the Slot Department required.2. High School diploma or equivalent is required.3. Have or ability to obtain gaming card and alcohol awareness card.4. Ability to read, write and speak English sufficiently to communicate with the general public.5. Employer has strict grooming standards.6. Excellent customer service skills required.7. Employer has strict policies on tardiness and call ins.8. Employer conducts background check and drug screening.JOB DUTIES:Assist in the supervision of slot operations for assigned shift.Promote exceptional guest service and development.Provide guidance to all team membersPrepare and present performance appraisalsActively initiate proactive interactions with players to create and maintain guest relationships.Maintain highly trained team members; administer and adhere to all gaming rules and regulations; investigate variances, bill validator and ticket in/ticket out claims; approve and witness jackpot pay offsSupervise all aspects of the slot floor on assigned shift; ensure company assets are protected at all times; perform multiple tasks; develop and maintain rapport with slot players and handle guest concerns not resolved by subordinatesAddress guest concerns and or complaints in a timely mannerKnowledgeable of and consistently follow Nugget policies and procedures as well as appropriate local, state and federal regulations.Communicate effectively with all levels of the Nugget team and guests.Perform work in a safe manner and maintain a safe environment for team member and guests.Immediately report unsafe conditions and team member or guest incidents to a member of the management team or Security.Other duties and responsibilities as assigned. i