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PennyMac Foreclosure Operations Supervisor in Summerlin, Nevada

Overview

This position will be responsible for managing the day-to-day operations in the Foreclosure Department. The associate will be the first level of management responsible for supervising the activities of 2-10 employees. They will manage key metrics related to loan servicing, foreclosure activities, department performance, implementation of department strategies/procedures, and respond to inquiries related to customers/vendors/investors. This position will interface with other divisions in servicing to ensure upstream/downstream processes are appropriate.

Job Description

  • Supports the servicing of mortgage loans

  • Supervise day to day activities of a team of 2-10 Servicing associates

  • Coaching/Counseling of Default specialists

  • Audit of functions directly related to foreclosure/bankruptcy timelines and stages in order to drive timeline performance and quality measures

  • Support of business leaders to identify/support processes at the operational level

  • Reporting of key metrics associated with employee and department metrics

  • Perform other related duties as required and assigned

  • Demonstrate behaviors which are aligned with the organization’s desired culture and values

Ideal Candidate will have the following:

  • Has an in-depth understanding of state by state foreclosure rules

  • Possesses exceptional judgment and communication skills

  • Familiar with state foreclosure guidelines

  • Understands GSE/insurer servicing guidelines

  • Strong interpersonal skills

  • Must be highly proficient in Excel and Word

  • Must be a team player with strong attention to detail and able to work independently

  • Proven track record at delivering timely and accurate information in a fast-paced environment

  • Excellent critical thinking, problem solving, mathematical skills and sound judgment

  • Financial Services and, if possible, mortgage industry experience preferred

  • Strong business acumen and ability to interface with executive management

Years of Experience:

3

Education:

Bachelor's Degree

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Requisition ID 20-14627

Location US-NV-Summerlin

Position Type Regular

Category Management

Education Bachelor's Degree

Years of Experience 3

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